Your Excellencies, Distinguished Secretariats, and Leaders in Global Digital Governance,
I write under URGENT CIRCUMSTANCES to report a SYSTEMIC FAILURE in the Internet’s multi-stakeholder model, evidenced through ICANN’s handling of malaysia.build (Case 01448650). This case reveals a critical structural gap in DNS accountability—one capable of destabilizing trust, security, and economic participation across borders.
A domain name representing a G20 nation was erased from the Internet without due process, and every accountability mechanism designed to prevent such a failure has remained silent for 161 days.
After more than 700 days since the domain’s unlawful removal and 161 days of formal complaints to all relevant parties, I have encountered only contradictions, circular referrals, and institutional silence. The full dossier is published at https://loss.co
Summary of Facts (All Verified and Documented)
- I lawfully registered malaysia.build in 2014 for 10 years with auto-renewal enabled; it powered an active financial exchange platform for over 30 months.
- On 5 December 2023, the domain was silently deleted and placed in the registry’s reserve list five months before expiry, without notice, EPP code, or due process.
- The .BUILD Registry informed Enom that the deletion occurred because ICANN cited a “Spec 5 geographic name” violation.
- After 33 days, ICANN Contractual Compliance responded that it has “no authority” to order deletions—directly contradicting the Registry’s account.
- ICANN then acknowledged the domain was “erroneously released” in 2014 and maintained for a decade—an institutional error for which I, the good-faith registrant, am bearing 100% of the financial, operational, and reputational harm.
- There is no appeals mechanism, and internal channels (Ombudsman, Board, GAC advice escalation) have not produced any remedy.
- As of today, the wrongful deletion has caused 161 days of ongoing operational loss, compounding across financial, regulatory, and platform integrity domains.
Why This Requires Your Immediate Attention
ASEAN / DEFA
This case demonstrates a widening digital trust deficit that directly undermines ASEAN’s DEFA ambitions and the region’s US$2T digital economy targets by 2030. If domains tied to national digital platforms can be erased without notice, regional stability and cross-border interoperability are jeopardized.
APEC (DESG & Cross-Border Trade)
The DNS is critical trade infrastructure. Arbitrary deletions create non-tariff technical barriers, contradicting APEC’s commitments to seamless digital trade and inclusive economic participation.
OECD (Digital Governance & Equity)
This situation violates OECD principles on accountability, transparency, and due process. It exemplifies a governance blind spot requiring OECD review under the Going Digital framework.
WEF (Digital Trust & Future of Growth)
The unexplained deactivation of a national-scale, financial-platform domain illustrates how governance voids widen the global digital divide, contradicting WEF priorities on trust and resilience in digital ecosystems.
IGF / WSIS / UN DESA
This is a direct failure of the WSIS+20 commitment to equitable, transparent, user-centric governance. When end-users face “coordinated silence,” multi-stakeholder legitimacy is fundamentally compromised.
ICC BASIS
Such DNS governance lapses destabilize business confidence and contradict BASIS principles defending open, accountable digital policy essential for global commerce.
ITU / INTERPOL Cybercrime Directorate
The removal of a financial exchange domain without records, logs, or process represents a cyber-resilience risk and creates an exploitable precedent for DNS tampering—warranting ITU-D cybersecurity review and INTERPOL cyber risk assessment.
GAC / IETF / APNIC / Technical Governance Bodies
The case illustrates failures in Spec 5 enforcement, registry–ICANN contradiction, and a decade-long uncorrected provisioning error. This undermines DNS stability, requiring urgent policy review by the technical community.
Systemic Risk Highlight
This case shows that any domain can be retroactively deleted during “audit,” without:
- notice,
- evidence,
- due process,
- oversight, or
- remedy
This undermines the very foundation of the Internet’s trust model and threatens the integrity of the US$2T+ global digital economy.
When a paid, active G20 country-name domain can vanish without due process, no digital economy on Earth is safe.
Requested Actions
I respectfully request your urgent and specific intervention to ensure transparency, accountability, and the immediate restoration of due process:
- Publicly Query and Demand Clarification from ICANN:
- Initiate formal inquiries to ICANN and all involved parties (Registry, Registrar) to reconcile the fundamental contradictions in Case 01448650.
- Demand clear, documented explanations for the “Spec 5 geographic name” deletion process and the legality of retroactively applying it to a decade-old, lawfully registered domain.
- Exert Diplomatic and Institutional Leverage for Remediation:
- Utilize your respective mandates and influence to advocate for the immediate restoration of malaysia.build to its rightful registrant.
- Press for the establishment of a robust, transparent, and binding remedy framework within ICANN for registrants harmed by systemic DNS governance errors, with Case 01448650 serving as the urgent precedent.
- Initiate Comprehensive Forum-Level Review of DNS Accountability:
- Commence formal review tracks within your organizations (e.g., ASEAN, APEC, OECD working groups, IGF program, G20 Digital Economy Working Group) focusing on critical gaps in DNS accountability, due process, and registrant protection policies.
- Actively leverage the documented facts of Case 01448650 as a primary reference point and case study for these reviews, to prevent future systemic failures that erode global digital trust.
Full Documentation
All correspondence, contradictions, and response timelines are published at:
https://loss.co/responses/
I stand ready to provide evidence, sworn statements, technical logs, and all supporting documentation.
Your leadership at this moment is critical to restoring global trust in multistakeholder Internet governance.
Respectfully,
Wong Tai Chew
Malaysian Citizen
Mobile: +60 19-828 0131
Email: [email protected]
Domain: malaysia.build
Complete Evidence: https://loss.co
ICANN Case: #01448650
“This communication has been escalated to international digital governance bodies and relevant Malaysian government ministries and agencies to ensure comprehensive oversight of this DNS accountability matter.”
International & Multilateral Organizations:
- Association of Southeast Asian Nations (ASEAN)
- International Telecommunication Union – WSIS
- United Nations Internet Governance Forum (IGF)
- International Chamber of Commerce – BASIS
- Asia Pacific Computer Emergency Response Team (APCERT)
- Organization of Islamic Cooperation – CERT (OIC-CERT)
- ICANN Governmental Advisory Committee (GAC)
- Asia Pacific Network Information Centre (APNIC)
- RIPE Network Coordination Centre (RIPE NCC)
- World Economic Forum (WEF) & Centre for the Fourth Industrial Revolution
- INTERPOL Cybercrime Directorate
- Forum of Incident Response and Security Teams (FIRST)
- Council of Europe – Cybercrime Convention
- G20 India Secretariat
Malaysian Government Bodies:
- Ministry of Digital
- MyDIGITAL Corporation
- Malaysian Communications & Multimedia Commission (MCMC)
- Prime Minister’s Department
- National Cyber Security Agency (NACSA)
- Ministry of Communications & Digital
- Ministry of International Trade & Industry (MITI)
- Ministry of Science, Technology & Innovation (MOSTI)
- Economic Planning Unit (EPU)
- Bank Negara Malaysia
- Ministry of Transport
On Fri, Nov 14, 2025 at 3:12 PM DotCoName <[email protected]> wrote:
Subject: Formal Notice of Impending International Escalation – 157 Days of Institutional Failure
This communication serves as a FORMAL NOTICE to all relevant ICANN departments, Namecheap, eNom, and the .build registry.
My comprehensive email dated 7 November 2025 has been met with coordinated silence. This concludes a 157-day institutional failure, beginning with my first complaint to Namecheap on 11 June 2025, a 127-day failure by ICANN Compliance since my complaint on 11 July 2025, and a 45-day failure by the ICANN Ombudsman—delay against their own 3-5 day acknowledgment SLA—since my escalation on 1 October 2025.
During this period, every single core question remains unanswered regarding:
- Inaccurate Information (contradictory audit dates),
- Direct Contradictions (eNom’s “order from ICANN” vs. ICANN’s denial),
- Procedural Catch-22s (1. The Ombuds Office stating it cannot act until ICANN Compliance closes its case, while my core complaint is Compliance’s indefinite delay; 2. The Ombuds Office’s response to a delay complaint by prescribing an additional 88-120 days of procedure; 3. The Specification 5 estoppel).
This unified, multi-party silence and the history of non-substantive replies are conclusive, solid evidence that my accusations are genuine. You have collectively provided the final proof that the entire ecosystem is weaponizing process to avoid accountability.
Therefore, you are all now on formal notice.
Your collective and continued failure to provide a substantive response will trigger the next phase of my campaign.
I will formally escalate this case of systemic failure to:
- ASEAN mechanisms.
- G20 relevant bodies.
- Any and all other pertinent international forums.
Your 157 days of silence and procedural evasion have spoken volumes. I will ensure the entire internet governance community hears it.
Wong Tai Chew
Former registrant, malaysia.build
https://loss.co
cc: Malaysian Communications and Multimedia Commission (MCMC): [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected]
cc: YB Fahmi Fadzil, Minister of Communications & Digital; [email protected]
cc: Prime Minister’s Department of Malaysia; [email protected]
cc: Ministry of Digital; [email protected]
cc: Ministry of Communications & Digital; [email protected]
cc: Ministry of Foreign Affairs (Wisma Putra); [email protected]
cc: Ministry of Investment, Trade & Industry (MITI); [email protected]
cc: Attorney General’s Chambers; [email protected]
cc: Ministry of Domestic Trade and Cost of Living (KPDN); [email protected], [email protected]
The evidence is cataloged here. The structural solution is THE WONG CLAUSE, and it is being institutionalized.
Disclaimer: This website reflects the author’s personal account and opinions regarding the loss of access to the domain *malaysia.build*. The information presented is based on direct experience, contemporaneous records, and a good-faith belief in its accuracy at the time of publication. Mentions of companies, registrars, registries, or other organizations are included only to factually describe events and circumstances relevant to this case. These references are provided solely to factually describe documented events and communications. They should not be read as allegations of misconduct, negligence, or liability of any individual, company, or organization. The content is provided solely for informational and documentary purposes. It does not constitute legal, financial, or professional advice, and should not be relied upon as a definitive statement of fact or legal conclusion.
Corrections Policy: If any party believes that information contained on this website is inaccurate, incomplete, or misleading, they are invited to contact the author at [email protected]. All requests will be reviewed promptly and in good faith. Verified corrections, clarifications, or updates will be published transparently.
Right of Reply: Any registrar, registry, upstream provider, or organization referenced in this website is welcome to submit a written response. Such responses will be published in full, unedited, to ensure fairness and balance.
© 2025 WONG TAI CHIEW. All Rights Reserved.